UK STANDARD ITEM UK only Within seven days.
INTERNATIONAL, NON-MAINLAND UK AND HIGHLANDS OF SCOTLAND Delivery times for international deliveries and deliveries to non-mainland UK and Highlands of Scotland may vary and are estimated from dispatch. Cost depends which country the item is being sent to, and will be shown on product pages and at checkout. Please allow five to 14 working days from dispatch. If you want to check timing or costs of delivery, please contact us; we’ll be happy to help.
You have 28 days to notify us if you want to cancel the order or exchange the item. The cancellation period will expire 28 days from the day on which you receive the goods you have ordered. If you wish to retun an item please contact us first so we can authorise the return by emailing us at firstname.lastname@example.org with your name, address and reason for returning the product. The item must be returned unused, in the same condition that you received it, and in its original packaging. You will remain responsible for your pack until it reaches us. All returns must be shipped pre-paid and we recommend that you send your box with a traceable carrier.
Please note that you are liable for any diminished value of the product resulting from the handling of the product in any way other than what is necessary to establish the nature, characteristics and functioning of the product while you are responsible for it (this includes, in the context of a return, when the product is in transit back to us).